Ready to drive customer success in the luxury corporate gifting sector?
  
Join a leading organization committed to making corporate gifting simple, smooth, and effective. This is your chance to work with top-tier brands like Gucci, Tiffany & Co, and Netflix, and contribute to a company expanding rapidly across the GCC.
  
What’s in it for you?

• Be part of a dynamic team in a rapidly growing company with international expansion plans.
• Engage with high-end clients, delivering exceptional customer service and building lasting relationships.
• Competitive salary up to AED 15,000, with opportunities for professional development and growth.

  
What will you be doing?

• Establishing and nurturing long-lasting relationships with customers.
• Conducting business analysis to understand customer needs and working with product and tech teams to prioritize them.
• Managing projects to ensure timely delivery and meeting business requirements.
• Identifying new projects and growth opportunities for up-selling and cross-selling.
• Defining and refining the customer journey and success program, and scaling up the team.

  
What do you need?

• 3+ years’ experience in a Customer Success role dealing with enterprise clients.
• Arabic Fluency
• A dynamic self-starter with an entrepreneurial mindset; technology experience preferred.
• Proven track record of managing long-term relationships with stakeholders.
• Ability to work across geographic and cultural boundaries with complex customers.
• Excellent communication and stakeholder management skills.