Are you a hands on ecommerce operator who has launched a Shopify site in the GCC and can show a founder exactly how you would take a brand from the UAE into Saudi Arabia?

A UK premium personalised baby and children’s gifting brand, shipping around 600,000 orders a year with concessions in leading UK department stores, is launching in the UAE. Its first regional concession opens in Abu Dhabi this month, with a UAE website and marketplace range to follow. They need their first hire on the ground to get the business live online and then scale it across the GCC.

This is an ecommerce and CRM role, not an operations role. You own the website, the marketing and the customer data. You will not run stores or a warehouse.

What’s in it for you:

• First hire on the ground, building a regional business from launch rather than inheriting one

• Direct reporting line to the Founder and CEO, with UK buying, CRM and tech teams behind you

• A proven brand and a live Abu Dhabi store feeding customer data straight into your CRM

• A clear path to lead a regional team as revenue builds

• Base salary AED 25,000 per month, plus a UAE employment visa and health insurance

What you’ll be doing:

• Launching the UAE Shopify site with the UK tech team, covering localised range, pricing, content, payments and delivery promise

• Scaling into Saudi Arabia, Bahrain, Kuwait and the wider GCC, working through each market’s shipping, duties and compliance

• Briefing and challenging the paid media agency on spend and returns by market across Meta, TikTok, Snapchat and Google

• Owning CRM and the email calendar in Klaviyo, localised for Ramadan, Eid and National Days

• Visiting the Abu Dhabi store regularly to capture customer data and turn those customers into repeat online buyers

• Reporting weekly trading against plan by market, and acting as first point of contact for the Jebel Ali 3PL when orders go wrong

What we need:

• 5+ years in ecommerce or digital marketing, with at least 3 in the UAE or wider GCC, and hands on Shopify experience, ideally having launched or relaunched a site yourself

• Experience selling cross border into Saudi Arabia and other GCC markets, with real knowledge of how shipping, payments and compliance differ

• A track record of managing a performance marketing agency against clear return targets

• Hands on CRM and email experience in Klaviyo or similar, where you can quote list growth and revenue numbers

• A strong grasp of CAC, AOV, margin and LTV

• UAE based, with a feel for British and expat customers and experience working with an overseas head office

• A roll up your sleeves mindset and a wish to build from launch, with Arabic and retail experience as a bonus

If you are a commercial, hands on builder who wants to launch something rather than run something established, we would like to hear from you.